About Free Shipping in Provinces of Canada
Friends, today Aostirmotor brings you good news. Maybe you already know from other social medias of Aostirmotor. Yes, that is free shipping in some provinces of Canada, which will stay for a long period.
At present, due to hot sales, some e-bikes are out of stock but we do have models S05 and S18 in stock. Besides, all of our accessories are currently only in stock in the US and can be shipped to Canada, please contact us for additional shipping costs.
Attention: Aostirmotor is still unable to arrange e-bikes from US warehouses to Canada.
Warehouse Address in Canada
- Unit 1 6160 Kenway Drive, Mississauga, ON L5T2N3, Canada L5T2N3
Note: The warehouse address is not the return address！
1.Free Shipping Areas:
The marked area is where AOSTIRMOTOR can ship to, currently we only provide free shipping to ON/QC/BC/AB/SK/MB/NB/NS/NL as indicated in the above picture.
2.Commonly Used Logistics：Canpar Express
1) Express Delivery Time：
Orders are usually shipped the next business day when in stock, and shipping time is 7-15 days. You will receive an email with a tracking number after your order is shipped which can help you check the shipping information at any time.
If the product is displayed as pre-sale or out of stock, please refer to the product page for the specific delivery date of the order.
2) Transport Logistics Issues
① Usually the order will update the logistics information within three working days. If there is no logistics information, please contact us in time: aostirmotor@gmail.com
② Depending on your location, you may need to sign upon delivery. Thank you for your cooperation.
③ If you haven't received the bike yet, but the logistics information shows that it has been delivered. In this case, please contact us within 7 days, otherwise we will no longer process it.
NOTE: If you do not contact us within seven days, you need to contact the logistics company to resolve the problem.
3.Self-pickupService:
- Accepting Self-pickup:
If you need self-pickup service, we are willing to provide you with a discount code and you can contact us at any time. (inbox or official mailbox)
To shop in other countries or regions or have other questions, please feel free to contact our official email: aostirmotor@gmail.com
- Canada Self-pickup Time:
We will try our best to submit the pick-up request on the next working day after receiving the order, usually we need 2 working days for preparation. We will confirm the specific pickup time, location and documents you need to bring with you via email.
About Free Shipping in states of US
Warehouse Address:
USCA - 1567 S Campus Ave Ontario, CA 91761
USCA - 1589 E Nine St Pomona, CA 91766
USCA - 4039 State St Montclair, CA 91763
USNJ - 300 Cedar Lane Suite B Edison, NJ 08817
NOTE: All warehouse addresses above are not return addresses!
1. Free Shipping Areas
As marked above, we currently offer free shipping to 48 US states. (except Hawaii, Alaska and Puerto Rico)
2.Commonly used logistics: FedEx & UPS
1) Express Delivery Time：
Orders are usually shipped the next business day when in stock, and shipping time is 7-15 days. You will receive an email with a tracking number after your order is shipped which can help you check the shipping information at any time.
If the product is displayed as pre-sale or out of stock, please refer to the product page for the specific delivery date of the order.
2) Transport Logistics Issues
① Usually the order will update the logistics information within three working days. If there is no logistics information, please contact us in time: aostirmotor@gmail.com
② Depending on your location, you may need to sign upon delivery. Thank you for your cooperation.
③ If you haven't received the bike yet, but the logistics information shows that it has been delivered. In this case, please contact us within 7 days, otherwise we will no longer process it.
NOTE: If you do not contact us within seven days, you need to contact the logistics company to resolve the problem.
Aostirmotor will process your order ASAP, with efficient and perfect after-sales service, aiming to bring you an excellent shopping experience!