Yes, you can conveniently order original spare parts for your electric motorbike on our webshop
Yes. The different payment options are shown in the checkout process. Accepted payment methods are Visa, MasterCard, Amex, PayPal, and Maestro. As a financing option, we offer Splitit or you can pay with a Bank Transfer. We are constantly working on optimizing payment solutions for our customers and have therefore different possibilities depending on where you live.
Of course! The charger and the tools you need to set your bike up are included in the price and come with your bike!
We have different categories of electric motorbikes that serve different needs. The bikes in the category “Explore & Commute” are street-legal in the USA and all European Union countries. You will have to register bikes in this category according to your state and/or country regulations.
You can use your regular outlet to charge your bike. No superchargers are required.
If it is a minor issue, you might be able to help yourself by watching our instruction videos or reading the instruction manual. We cover many easy fixes there. If you are unsure or think it is a more serious problem, please contact our Service & Support and complete the form, describing your situation as accurately as possible. We will get back to you as fast as possible with help and advice.
For all other service videos and helpful tips on how to maintain the bike click here. You can find all of your bike manuals, including the Owner's Manual, under the Cake Manuals. To get in touch, reach out to our service team via the form, click this link (insert this link:
All rims are standard dimensioned meaning that if you want to change tires according to your preferences you can do so.